Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Once you have made the call to SERVPRO of Burlington Township/Mount Holly for your water damage, step two is a walk thru of the affected area, along with a detailed inspection.  This is done so that our SERVPRO professionals can map out a plan of action moving forward.  The source of the water damage must be identified and taken care of first before cleanup and drying can take place.  Contaminated water can be an issue as well and determine the severity of the damage.  Once all the damages have been documented, we can then get under way with the water extraction step. 

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction