What To Do Before, During and After Water Damage

9/16/2022 (Permalink)

We cannot control Mother Nature; when she hits Philadelphia, we need to make sure we are ready to go for whatever damage she leaves behind. We can’t control the weather but we can control what we do to prepare for the before, during and after water damage.

Here are the things you should do before, during and after water damage to make the remediation process easy for you.

BEFORE:

• Make a list of all the things you own; furniture, clothing, valuables
• Fill out a Family Emergency Plan (list of all emergency contacts), or if you are a business owner/property owner - fill out our Emergency Ready Plan.
• Have a To-Go Bag that you can grab if you are rushing out in a hurry
• Be aware of what your insurance company covers when damage unexpectedly hits your home or business

DURING:

• Turn off water valves and electricity circuits 
• Call you insurance company to file a claim
• Stay away from any flood water whether it’s from a storm or a leaking pipe. You’re unfamiliar with where the water came from.
• Call SERVPRO of Burlington Twp./Mt. Holly, give them the insurance claim number. After communicating with the insurance company, our crews will be dispatched out to your home to assess the situation and discuss next steps.

AFTER:

• Depending on the damage will determine what happens after the damage is assessed by our professionals. We take pride in making sure the water damage remediation process is as smooth as possible for our customers. 

Flooding is the most common U.S. natural disaster, and New Jersey has one of the highest flooding rates of all states.

If your home or business is suffering from water damage, don’t hesitate to call SERVPRO of Society Hill now at 609-326-3663.

Slab Leaks | Pt. 1 | Common Causes

5/25/2022 (Permalink)

Slab leaks can range in severity from a small trickle to a full pipe burst.

A slab is a single concrete base foundation underneath a home. A slab leak occurs in the copper pipes that run underneath the concrete slab foundation. 

Slab leaks can range in severity from a small trickle to a full pipe burst. Any and all leaks should be repaired immediately, as ignoring them can lead to further property damage.

What causes a slab leak?

Top causes of slab leaks include:

Improperly built foundation. If you have a newer home and are already experiencing a slab leak, you might want to have a plumber and a home inspector see if perhaps your home was built with an improperly laid foundation.

Movement of the earth. Earthquakes can cause slab leaks. But even in places without earthquakes, soil erosion and underground waterways can shift things around putting pressure on your pipes.

Water corrosion. Extremely hard or soft water can cause corrosion of pipes, which leads to pinhole leaks. Over time, this can lead to major leaks.

Friction. Sometimes pipes rub against your concrete foundation, wearing them down. Hot water pipes expand and shrink due to the heat of the water running through them. This could cause even more friction between a hot water pipe and your home’s concrete foundation slab.

An aging home. Slab leaks are very common in older homes. Older homes tend to have a combination of several of the factors listed above.

For expert water removal and drying services, contact the professionals at 1-800-SERVPRO.

Slab Leaks | Pt. 2 | Warning Signs

5/25/2022 (Permalink)

The sooner you repair a slab leak, the less likely your home will suffer extensive damage.

Slab leaks can range in severity and tend to be more difficult to detect than other types of plumbing leaks. As a homeowner, it helps to be mindful of the subtle signs of a slab leak.

Common Slab Leak Warning Signs:

• The sound of running under your floors, even when taps and plumbing appliances are off.
• Carpets and floors are damp or wet without an explanation
• A higher than typical water bill.
• A decrease in your home’s water pressure.
• Warped or buckling floorboards.
• Standing water around your home's foundation.
• Pooling water on the floor without a clear sign of where it's coming from.
• A smell of mold, mildew, or mustiness.
• An unusually warm spot on your floor.

If your home presents one or more of these warning signs, you’ll want to contact a professional plumber immediately. The sooner you begin repairs, the less likely your home will suffer extensive damage.

For expert water cleanup & drying services, contact the professionals at 1-800-SERVPRO.

Preventing Sewage Backups

5/13/2022 (Permalink)

SERVPRO: 50+ Years of Cleanup Experience

Sewage backups are a homeowner’s nightmare. They occur when sewer lines become obstructed, causing wastewater to be pushed back into the home. Sewage backups are most commonly found in basement drains, toilets, and bathtub drains. 

The thick, black water that forms as sewage contains contaminants and should be avoided. 

Knowing what causes sewer backups can help you prevent a hazardous situation. Follow these tips to avoid a sewage backup:

• Don’t pour grease down the drain. Cooking oil can harden inside your pipes, gradually creating a clog. Dispose of grease or fat, in a heat-resistant container instead.
• Dispose of paper products properly. Hygiene products such as paper towels, diapers, or feminine products can easily clog your sewer line. Always discard them in the trash.
• Install a new plastic pipe or cut tree roots. Prevent tree roots from damaging your sewer lateral (the line buried in your yard) by cutting the roots occasionally.
• Install a backwater prevention valve. This fixture allows sewage to leave but prevents it from backing up into your home. They are typically installed into a sewer line.

Substantial sewage backups must be addressed immediately. The cleanup experts at SERVPRO are on call 24/7 to respond to your emergency.

The Power of Drying Mats!

5/12/2022 (Permalink)

SERVPRO uses air circulation to save wet wood floors.

In the aftermath of a water damage, SERVPRO professionals use specialized equipment, including industrial air movers and dehumidifiers, to completely dry up residual moisture. However, flooring constructed from porous material often calls for additional drying procedures. In particular, wood floors tend to soak up substantial amounts of moisture when flooded. If left untreated, this will cause the flooring to warp, swell and break down over time. Subfloor mold growth is common in these situations.

So, how do we salvage wood floors? At SERVPRO of Burlington Township & Mt. Holly, we bring in the drying mats! When attached to an air mover, a drying mat traps moving air, which gently circulates over the floor. This mechanism evaporates all traces of trapped moisture and leaves wood flooring completely dried. During this process, our team members carefully monitor the progress using moisture meters until the flooring reaches an acceptable level of dryness.

Sump Pumps & Homeowners Insurance

4/7/2022 (Permalink)

A battery backup allows your sump pump to operate even if your home loses power.

A flooded basement is a homeowner’s nightmare. A sump pump protects your home from heavy rains that leave behind structural damage.

A sump is a constructed pit, usually carved below the surface level of your basement floor. This pit holds the sump pump, which has valves that sense escalating water levels. When water levels get too high, the sump pump is activated. It pumps the water out of the basement and away from your property.

Most standard homeowners insurance policies will not cover water damage resulting from a sump pump failure. It is vital to regularly check that your sump pump is in good working condition.

A battery backup sump pump is a great way to provide extra security, as it allows your pump to operate even if your home loses power during a storm. As the water level rises in the pump basin, a float switch triggers battery operation, thus preventing sump failure. Battery backup installation costs $900 on average and may save you from covering costly flood damage out of pocket.

How Fast Can Mold Grow After Water Damage?

4/7/2022 (Permalink)

The rate at which mold grows depends on several factors.

Mold is a natural and essential aspect of our biological environment. However, it can also present a severe hazard when spores attach to a damp surface and begin to colonize.

Mold “colonies” can grow on just about any organic material once it has been saturated, including many materials commonly found inside the home. Commonly affected surfaces include wood, wallpaper, ceiling tiles, cardboard, carpets, drywall, fabric, and insulation.

Typically, mold will thrive in any area that is damp, dark, and warm. The rate at which it grows depends on several factors, including surface, temperature, humidity, and mold species. According to the EPA and the CDC, a general rule of thumb is that mold can start to develop on surfaces within 24 to 48 hours of water exposure. 

If left untreated, even minor water damage can quickly turn into an aggressive mold infestation. You should contact the professionals at SERVPRO of Burlington & Mt. Holly immediately if you suspect your property may be at risk. 

On the Job with SERVPRO: Flooded Ducts

5/21/2021 (Permalink)

Water safely extracted and drained

Today our Project Manager Lennon was tasked with mitigating a residential water damage. A pipe burst in our customer’s home flooded her dining room and was resting in the ductwork below the floor.

First, Lennon and his team set up a dehumidifier to remove residual moisture from the air. Then they carefully cut back and removed the saturated carpet and padding beneath. Once it was stripped away, air mover fans were placed around the room to ensure the floor was completely dried.

This was a category 1 water damage, meaning the water was clean and could safely be drained out into our customers back yard. After removing the metal cover plate, Lennon lowered a hose down into the duct and extracted the water. To finish up, an antimicrobial was applied to prevent the growth of mold or other harmful bacteria.

The Danger of Unseen Water Damage

4/26/2021 (Permalink)

Thermal imaging detects hidden water damage.

Water damage often occurs in areas that we can’t see – like behind walls, in ceilings and under floors. If left untreated, hidden damage can result in irreversible structural deterioration.

The following may indicate an undetected damage:

• A musty odor. Musty or earthy damp smells in a home almost always originate from water damage. Where there is moisture, mold is typically also present. Mold spores rapidly overtake porous materials such as wood and drywall within 24 to 48 hours of saturation.
• Sounds of water when nothing is being used. Listen at night, when the house is quiet, and be sure that you cannot hear any running water or sounds of dripping. One of the most common causes of a dripping sound behind a wall is a leaky pipe.
• Stains and spotting. Damaged walls and ceilings will eventually show discoloration, stains and spots. Leaky water supply lines, or water leaking in from the roof are the most common culprits of spots and stains on walls and ceilings. If the spots have a fuzzy appearance, or take on a very dark green/black color, it could be visible mold – which means trouble.
• Gradual changes to walls and flooring. If water is seeping into the subfloor from a saturated foundation or leaking pipes routed through the basement or crawl space, flooring will begin to show changes. Tiles may be loosened, linoleum can begin to peel, and laminate flooring can even warp. Evidence of water damage in the walls appears as peeling or bubbling paint, and cracking in drywall. As drywall absorbs water, it will begin to swell and retract, so any buckling or dimpling should also be noted and checked for water exposure. 

At SERVPRO of Burlington & Mt. Holly, have the capability to detect hidden water damage using tools such as thermal imaging cameras and moisture meters. If you suspect a hidden damage in your home, we can help!

Extraction & Mitigation: Understanding the Difference

4/6/2021 (Permalink)

In order to minimize the amount of water damage that occurs after a pipe leak, sewage backup, flood or other disaster, SERVPRO professionals employ several tactics. Extraction and mitigation are two distinct steps in the water damage restoration process. Both are designed to limit the effects of water damage to a property. How do they differ?

Water extraction is the process of removing standing water and excess moisture from the property using industrial strength wet/dry vacuums and powerful subversive pumps. Extraction speeds up the drying process and minimizes the risk of mold growth and secondary water damage. 

Water mitigation is the process of cleaning, sanitizing, and drying a property. This typically includes removal of unsalvageable contents, cleaning of the affected areas, application of disinfecting agents, and deodorizing and drying the structure. Affected structures, like drywall and flooring, may also be removed during this process. Technicians use diagnostic tools, like moisture meters, to help measure dampness levels. Commercial-grade equipment, like dehumidifiers, air scrubbers and air movers, are also set up to dry the water-logged property.

In the aftermath of a severe water damage, a combination of extraction and mitigation techniques can help restore your property to preloss conditions.

Water Damage Categorization & Contamination

4/5/2021 (Permalink)

Water damages originate from many different sources. Each damage falls in one of three basic categories of water damage. According to the IICRC, these categories “refer to the range of contamination in water, considering both its originating source and its quality after it contacts materials present on the job site”. 

Category 1

Category 1 water damages originate from clean and sanitary water sources. These include faucets, toilet tanks, appliances, melting snow or water pipes. These types of  water damages are generally harmless to humans and pets. However, they can cause significant risks to your home if left untreated as the moisture may cause toxic mold growth in as little as 24 hours. 

Category 2

A category 2 water damage involves what is known as “gray water” or sullage. This type of water has not come into contact with fecal matter but may contain harmful contaminants that induce illness when ingested. This water originates from dishwashers, washing machines, showers, bathtubs and sinks. If left unattended, Category 2 water can turn into Category 3 in as little as 48 hours.

Category 3

Category 3 is the most dangerous classification of water damage. Known as "black water", it refers to wastewater that originates from raw sewage or even natural disasters such as floods. This type of contaminated water is a haven for bacteria, pathogens, harmful chemicals and disease-causing organisms. Due to the unsanitary conditions of the water, porous materials like drywall, upholstery and carpets are completely unsalvageable. Extremely careful measures are required to mitigate category 3 water damages. 

At SERVPRO of Burlington & Mt. Holly, we have the training and experience to mitigate your water damage, no matter which category it falls under.

Water-Damaged Carpeting- Can It Be Salvaged?

3/31/2021 (Permalink)

SERVPRO crew members pulling up a water-logged carpet.

Many homeowners enjoy the look and feel of wall-to-wall carpeting. Unfortunately, carpets are particularly susceptible to moisture from flooding and other sources of water damage. 

Not all moisture problems are visible, especially when they occur beneath flooring. The easiest way to identify a hidden moisture problem is by a foul odor that cannot be removed by regular cleaning. If you notice a musty smell permeating your home, you may be dealing with a moist carpet. If left unattended, harmful bacteria will accumulate and may cause sickness or allergy symptoms in family members and pets.

Can a carpet be saved once it has gotten wet? 

Any carpet that has been saturated by contaminated water must be discarded immediately. Floodwater is considered contaminated because it carries sewage and other harmful contaminants. Carpets soaked by rainwater can sometimes be salvaged, but only if the proper steps are taken. The general guideline is that rain-soaked carpets should be removed if they were wet for more than 24 hours.

At SERVPRO of Society Hill, we have the technical training and tools to determine whether carpeting can be salvaged. We perform carpet removal and we also provide carpet cleaning services. If you detect a carpet moisture problem in your home, we’re ready to help!

Water Damage Resulting From House Fire

2/23/2021 (Permalink)

Our team was on the scene after a fire consumed eight rowhomes in Philadelphia.

Water damage is an often unforeseen consequence of a house fire.

Last week, our team was on the scene after a fire in West Philadelphia ravaged eight rowhomes. Firefighters spent half an hour battling the blaze with multiple hoses. Once the flames were extinguished, we were ready to begin the clean-up process. 

Each of the structures were riddled with soot and flooded by the water used to put out the flames. After careful inspection, our team determined a partial demolition would be necessary for several of the homes. Others would require less hefty work, such as water extraction, dehumidification and odor abatement.

Once the initial work is completed, our in-house contractor will begin rebuild and repairs. We aim to have each of the eight homes back to preloss condition!

Sewage Back Up

5/20/2020 (Permalink)

If you have any type of property such as a residential home, commercial warehouse, building small or large you are bound to run into type of sewage problem. For smaller buildings and homes the actual damage may not be so large, but it can leave behind some not so pleasant smells. For the larger buildings that may be located in the city damages can come in all sizes. Especially when you are dealing with a main city sewage line. These can cause not only terrible odors, but huge cleanups as well. Whether a small or large scale backup, SERVPRO of Burlington Township / Mount Holly is ready to dive in to get the waste out! Extracting whatever kind of waste is present is the first line of duty. Followed by extreme power washing to make sure no residue is left behind. If any is missed the smell with return and linger around. Finally after everything is washed and wiped down its time to get rid of that smell. Using special chemicals that are made to rid the area of the smell and keep it that way! When stuck in a sticky and smelly situation call on SERVPRO of Burlington Township / Mount Holly to do the dirty work!

Water Damage Experts

4/22/2020 (Permalink)

Equipment Set Up

Here at SERVPRO, we deal with all types of water losses. Whether it is a residential home water leak or an indoor pool flooding multiple floors in a building. This particular photo is showing the drying process of a luxury high rise condo. Fans were set up the length of the hallway in order to get a full circulation of air running. The venting hose is hooked up to a desiccant that is filtering the air the runs through it. To ensure that everything is completely dry this process usually takes up to 3 days to fully complete. We come back every day after the loss to ensure everything is drying properly and take moisture readings and check the humidity because we want you up and running as soon as possible. SERVPRO of Burlington Township / Mount Holly responded to this call in no time at all and had equipment set up immediately after we pulled up all the water off the floor from a burst pipe before the hard wood could start buckling. We are always ready to go 24 hours a day 7 days a week so whatever the damage may be SERVPRO is waiting for the call and ready to go. 

Take Water Damages Seriously

3/27/2020 (Permalink)

Did you know it only takes 1 to 2 inches of water to begin damaging your property?  Any type of water leak no matter the size can turn into a much lager damage if not treated when discovered.  Unseen water can soak through carpets, walls, and pool on sub-floors causing big problems over time. The faster water is removed, the less chance of possible serious damage.  That's why SERVPRO of Burlington Township / Mount Holly is ready to spring into action anytime or day to prevent these damages.  With the proper equipment and moisture measuring devices, the effected area is quickly and thoroughly dried.  This is important to prevent secondary water damage from occurring. Water that is hidden can also contain bacteria and causes mold growth. This can cause rotting along with a big health hazard.  A mop and common box fan will not fully take care of water damage issues.  That's why it is very important to contact the professionals at SERVPRO of Burlington Township / Mount Holly for any water damage recovery.  The faster you act upon a damage the easier and less stressful the cleanup will be.

Learn About Clean Up

3/27/2020 (Permalink)

There are a lot of factors that go into a clean up after a water damage but here at SERVPRO of Burlington Township / Mount Holly we are here to educate you. The water damages materials. Wallboard will disintegrate if it remains wet too long; wood can swell, warp, or rot; electrical parts can short out, malfunction, and cause fires or shock.

Mud, silt and unknown contaminants in the water not only get everything dirty, they also create a health hazard.

Dampness promotes the growth of mildew, a mold or fungus that can grow on everything.

The following steps work on all three of these problems. It is very important that they be followed in order.

Lower the humidity: Everything will dry more quickly and clean more easily if you can reduce the humidity in the home. There are five ways for you to lower the humidity and stop the rot and mildew. But you'll have to delay using some methods if you have no electricity.

Open up the house: If the humidity outside is lower than indoors, and if the weather permits, open all the doors and windows to exchange the moist indoor air for drier outdoor air. Your body will tell if the humidity is lower outdoors. If the sun is out, it should be drier outside. If you have a thermometer with a humidity gauge, you can monitor the indoor and outdoor humidity.

On the other hand, when temperatures drop at night, an open home is warmer and will draw moisture indoors. At night and other times when the humidity is higher outdoors, close up the house.

Open closet and cabinet doors: Remove drawers to allow air circulation. Drawers may stick because of swelling. Don't try to force them. Speed drying by opening up the back of the cabinet to let the air circulate. You will probably be able to remove the drawers as the cabinet dries out.

Use fans: Fans help move the air and dry out your home. Do not use central air conditioning or the furnace blower if the ducts were under water. They will blow out dirty air, that might contain contaminants from the sediment left in the duct work. Clean or hose out the ducts first.

Run dehumidifiers: Dehumidifiers and window air conditioners will reduce the moisture, especially in closed up areas.

Water Damage Tips

3/27/2020 (Permalink)

If your home has suffered water damage, you’re not alone. SERVPRO of Burlington Township / Mount Holly is with you when it comes to water damage repair, there are some tips you should know. Read on to learn all about what you should do if you have water damage.

Whatever the cause of your water damage the important thing is to act quickly. Water damage can begin to have permanent serious consequences for you, your family and your home within 24 hours. As well as the damage to your property, there are also health risks.

Assuming the water source is no longer a threat and you have shut down any electricity supply, now is the time to act to prevent further damage and start repairs. Save any valuables and undamaged belongings.

It’s as well to check your insurance. If you have cover for the repair of water damage you may have terms in your insurance that you must follow in order to be able to claim from your insurance. Make sure that you don’t invalidate your insurance simply by not following their instructions.

Take photographs of the damage. They may be useful later.

Water damage can be from three main types of water. Each type requires a different response.

Clean water, from leaking pipes, rain or condensation is the easiest water damage to clean up. Once you have identified the source and prevented any further damage, you may be able to mop it up and remove any damaged materials yourself. You probably won’t need specialized help unless there has been a lot of water.

Grey water is slightly dirty water. It comes from appliances such as a washing machine or dishwasher. Again, you can probably clean small spills up yourself if it is recent but if this has backed up.

Sewage or flood water from rivers is known as black water. This contains bacteria and other waste products that can be hazardous to health. Specialized personal protective equipment and methods are needed to handle black water damage.

Water damage repair can be as simple as drying out a carpet after a burst pipe or as complex as recovering from a major flood. Assess the task and if necessary consult experts. Above all, act now.

Tips for water damages to your bedroom furniture

2/19/2020 (Permalink)

Water damage can affect just about any household item.  One that can be a real pain to deal with is your mattress.  Before you start to take the steps to recovery you may want to decide if it is worth it.  Some things you may want to consider are the price and age.  If you have a cheaper or older mattress it may just easier to get a new one rather than restore the wet one. Depending on the material of the mattress it may be a lot more difficult to dry out cotton, foam, or rubber ones.  Mattress's with springs dry out much easier.  Finally the extent of the damage, sometimes it's just to serious and easier to get rid of the mattress. It is important to act quickly if you decide save the mattress.  Calling SERVPRO of Burlington Township / Mt Holly will save you a lot of pain and struggle.  Having the proper equipment to dry out the mattress properly.  SERVPRO of Burlington Township / Mt Holly will have your mattress completely dry and odor free in no time!

The Different Kinds of Water Damage

1/29/2020 (Permalink)

Classes of water losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step, and will determine the amount and type of equipment utilized to restore your business. There are four IICRC water damage classifications, they are as follows:

Class 1 - Slow Evaporation Rate
Water losses that affect only part of a room or area, or losses with lower permeance/porosity materials (e.g., plywood, particle board, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate
Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3 - Fastest Evaporation Rate
Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations
These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

Call SERVPRO of Burlington Township/Mount Holly today if you experience any of these at (609) 326-3663

Don't let Frozen Pipes ruin your holiday season!

12/3/2019 (Permalink)

With winter in full swing it is ideal to take care of the pipes on the inside of your house and outside of your house. Here are some way to prevent pipes from freezing.

Preventative Measures for Outside

A frozen garden hose can cause more damage than a busted hose; it can actually burst an interior pipe. When the water in the hose freezes, it expands, increasing pressure throughout the whole plumbing system. As part of your regular seasonal maintenance, garden hoses should be disconnected, drained, and stored before the first hard freeze.

If you don’t have frost-proof spigots, close the interior shut-off valve leading to that faucet, open and drain the spigot, and install a faucet insulator. They cost only a couple bucks and are worth every penny. Don’t forget, outdoor kitchens need winterizing, too, to prevent damage.

Exposed Interior Plumbing

Exposed pipes in the basement are rarely in danger of freezing because they are in a heated portion of the home. But plumbing pipes in an unheated area, such as an attic, crawl space, and garage, are at risk of freezing.

Under-Insulated Walls

If pipes traveling in exterior walls have frozen in the past (tell-tale signs include water damage, mold, and moisture build-up), it’s probably because of inadequate or improperly installed insulation. It might well be worth the couple hundred dollars it costs to open up the wall and beef up the insulation.

SERVPRO Burlington/Mt. Holly is here to help advise people what to do during the winter to prevent pipes from bursting. 

Water Leaks cause damage no matter the size!

10/1/2019 (Permalink)

Water leaks within a business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure.  SERVPRO of Burlington Township / Mount Holly understands how disruptive water damages can be for a business. Water leaks can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues.  Timely mitigation is key to the restoration process.  Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss.  Timely and proper water mitigation will also help keep mold from developing which could cause people to become sick!  SERVPRO of Burlington Township / Mount Holly will be able to identify water regardless of where it hides. We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Heavy rains cause for flooded basements and leaky roofs

9/13/2019 (Permalink)

We are in the middle of tropical storm season, even if we are lucky enough to not get a tropical storm near us we can still feel the affects of storms far away in heavy rain where we are. Heavy rains can quickly find the hole in your roof that you didn't know was there and that could be a disaster if you live on the top floor or use your attic for storage. Rain can also flood a basement as quickly as a 20 min storm. At SERVPRO of Burlington County/ Mt. Holly we want you to know that we are experienced professionals when it comes to restoring your attic or basement back to normal. Be prepared this tropical storm season by knowing who to call when the rain drops start falling on your head. 

Floods Can Cause Sewage Backup!

9/12/2019 (Permalink)

Ever own a house or a business and every time there is a heavy downpour the sewage drains come overflowing?  Well that can be a major issue and cause some big problems in many ways.  SERVPRO of Burlington Township / Mount Holly is the company to call when faced with this smelly situation. First and foremost it is important to get the source of the issue fixed so the problem does not keep occurring  Once the source is fixed SERVPRO of Burlington Township / Mount Holly can respond to the issue with all the necessary equipment. First all the sewage water/waste will be extracted from the area.  Once this is complete a full detailed cleaning will begin on the floors,walls, and any other affected area.  This means scrubbing, washing, and spraying everything down to insure that nothing is contaminated, and all the odor is gone.  Our experts will leave the place spotless "Like it never even happened."   

How To Deal With A Water Damaged Mattress

2/20/2019 (Permalink)

Water Damaged Mattress

Water damage can affect just about any household item.  One that can be a real pain to deal with is your mattress.  Before you start to take the steps to recovery you may want to decide if it is worth it.  Some things you may want to consider are the price and age.  If you have a cheaper or older mattress it may just easier to get a new one rather than restore the wet one. Depending on the material of the mattress it may be a lot more difficult to dry out cotton, foam, or rubber ones.  Mattress's with springs dry out much easier.  Finally the extent of the damage, sometimes it's just to serious and easier to get rid of the mattress. It is important to act quickly if you decide save the mattress.  Calling SERVPRO of Burlington Township / Mt Holly will save you a lot of pain and struggle.  Having the proper equipment to dry out the mattress properly.  SERVPRO of Burlington Township / Mt Holly will have your mattress completely dry and odor free in no time!

Cold Weather Means Freezing Pipes!

1/25/2019 (Permalink)

This pipe burst after a window was left open with temperatures outside way below freezing.

As we are right in the heart of the winter season we are seeing numerous pipes bursting from freezing temperatures.  Although sometimes it just happens and there is not much you can do, there are a few ways you can lower the risk of a bursting pipe.  The easiest is just inspecting the pipes.  Look for rusty pipes, cracks or leaks that may be occurring as well as any other noticeable damage.  These will all raise the chance of a pipe bursting by a large margin.  Another precaution you can take is by wrapping water line pipes in insulate.  Although this will not prevent freezing it will slow down the transfer rate of heat to cold. Leaving doors open to cabinets or closets at night will help warm air circulate preventing freezing.  Just being aware is the main key.  If you notice freezing on pipes take action to thaw the pipe out immediately.  SERVPRO of Burlington Township/Mount Holly is always one call away if all fails and a frozen pipe brings you disaster and damage.

Preventing Frozen Pipes

12/11/2018 (Permalink)

Pipe burst from water freezing inside.

With winter in full swing it is ideal to take care of the pipes on the inside of your house and outside of your house. Here are some way to prevent pipes from freezing.

Preventative Measures for Outside

A frozen garden hose can cause more damage than a busted hose; it can actually burst an interior pipe. When the water in the hose freezes, it expands, increasing pressure throughout the whole plumbing system. As part of your regular seasonal maintenance, garden hoses should be disconnected, drained, and stored before the first hard freeze.

If you don’t have frost-proof spigots, close the interior shut-off valve leading to that faucet, open and drain the spigot, and install a faucet insulator. They cost only a couple bucks and are worth every penny. Don’t forget, outdoor kitchens need winterizing, too, to prevent damage.

Exposed Interior Plumbing

Exposed pipes in the basement are rarely in danger of freezing because they are in a heated portion of the home. But plumbing pipes in an unheated area, such as an attic, crawl space, and garage, are at risk of freezing.

Under-Insulated Walls

If pipes traveling in exterior walls have frozen in the past (tell-tale signs include water damage, mold, and moisture build-up), it’s probably because of inadequate or improperly installed insulation. It might well be worth the couple hundred dollars it costs to open up the wall and beef up the insulation.

SERVPRO Burlington/Mt. Holly is here to help advise people what to do during the winter to prevent pipes from bursting. 

Burst or Leaking Pipes

10/1/2018 (Permalink)

Leaking Pipe in a Basement

Bursting or leaking pipes is one of the most common ways that houses get water damage. Drains and toilets that get backed up and blocked can cause undue pressure in the pipe, which then causes it to burst or leak. Garbage disposals that aren’t working properly are another common reason for pipes to burst, as are roots that grow in the yard into the sewer lines. Old or rusty pipes are also more prone to leaking. If your pipes do burst and cause water damage call SERVPRO Burlington/Mt. Holly. They will come and fix the damage fast and efficiently, so everyone can get back to there regular lives. SERVPRO Burlington/Mt. Holly will make sure that the room looks like it did before the water damage happened.

Here are some ways to prevent any of these situation from happening in your home.

1. Ensure that any outside taps and piping including drain pipes for heating or overflow pipes are insulated. You can use insulating lagging or foam to do this but make sure you do not leave any joints, bends or taps exposed. For outside taps fitted covers are available.
2. Any piping that are in unheated areas such as lofts, basements and garages all need to be lagged with good quality pipe lagging.
3. Any pipes buried in the ground outside such as pipes to garages or sheds need to be buried deep enough and/or lagged.
4. Insulate your cold water tank, this is so often forgotten and can be the major cause of Burst Pipes.
5. Leave your heating on at least 12 degrees centigrade at all times throughout cold spells. This will keep the system warm enough not to Burst Pipes and the water flowing.
6. Fix any dripping taps or existing leaks before the cold spell. Many Burst Pipes happen because of leaks.

Frozen Pipes

9/11/2018 (Permalink)

Frozen Pipe Leak

With the cold weather right around the corner. It raises concern about pipes freezing in homes and businesses. When pipes freeze it leaves a huge mess of water damage to your homes and businesses. That is when you call SERVPRO to help you clean up the mess and fix the areas that were damaged from the water damage. Here at SERVPRO we make it our job to make sure that the customer is happy with the outcome of the job.

Here are a couple things that will help to prevent this disaster from happening:

• Keep your home or apartment thermostat temperature set to at least 55 degrees.

• Do not block heat to areas of your residence that contain plumbing or water fixtures. Keep doors open to bathrooms, kitchens, laundry rooms, and cabinets that contain pipes, especially those located on the north side of the dwelling, to expose the plumbing to warmer air inside the house.

• Prevent drafts of cold winter air by keeping windows and storm windows closed. Repair cracks or holes around doors and windows to keep cold air from blowing in.

• Cover pipes in unheated areas with heat tape or pipe insulation. Make sure heat tapes are properly installed and working safely.

• If you plan to be away from your residence for an extended period of time, ask someone to check your house or apartment periodically. Show them what to do if water pipes freeze and where to locate your water shut-off valve in case of an emergency.

Be prepare! Leaks can happen at anytime!

5/31/2018 (Permalink)

Unfortunately leaks can happen anytime. Like in this law office firm. They suffer a masses water damage to their office ceiling and rugs being saturated of water from 3 water heater from the floor above bursting. The pros immediately came out to extract all the water with our powerful equipment and the multiple set up of air movers and dehumidifiers to help the process of drying the carpet and open ceiling. We have handle all types of water damages from big commercial buidiing with multiple floors to small residential homes. We are ready for any clean ups and assistance that any homeowner, property manager or business owner will need in the time of need. We are pros at making things back to normal like water never leak!

Restoring Properties from Water Damages

4/6/2018 (Permalink)

When water enter your home after a flood it will damage your home in so many ways. Let the pros of SERVPRO help you clean up the water mess and restore any water effect damages in the home. With our equipment and expertly trained technician we will ensure drying up everything to avoid any possible growth of mold. We use devices like an moisture meter to ensure walls and other items are dried up. We also can test for mold to ensure that mold spores are not emerging after the drying process. Trust in the professional of SERVPRO of Burlington/Mount Holly for all your water damages. We serve all residential and commercial locations and we work 24 hours a day and 7 days a week.

Types of Water Damages

3/7/2018 (Permalink)

SERVPRO Burlington Township / Mount Holly wants to keep you educated on the different types water can damage your property.Preventing water damage is the primary challenge for any structure seeking durability. Thermally efficient homes do not dry out as quickly as the energy wasting houses of older generations. Newer, engineered lumber products are less tolerant of frequent wetting. Most damage hides behind finishes, with long term negative impacts on indoor-air quality.The most common and destructive type of water damage is typically rain related and includes many sources:

Water seepage though basement walls.

Leaks through walls at areas like doors and windows

Roof leaks, usually through penetrations and flashing errors

Plumbing leaks, an outlier but relevant

Bulk water leaks come in many forms from the rare catastrophic plumbing failure to the more common hidden leak that causes its damage over many years. Homeowner maintenance goes a long way to preventing and reducing problems. For those building new, we suggest hiring builders who take these matters seriously. We think blower door test results offer a fair measurement for distinguishing between builders for this type of hidden craftsmanship.Uncontrolled, random air leaks are responsible for the second leading cause of water and moisture damage in our homes and buildings. Humid-air will deposit its moisture on cold surfaces which adds up over time to an amazing amount of moisture and resulting damage. This type of damage rarely reveals itself in the ways bulk water intrusion does but it still causes serious problems behind the finished surfaces.Air leaks do most of their damage in the form of energy costs. Reducing air infiltration and ex-filtration is often pointed to as one of the most cost-effective strategies for reducing energy costs and resulting environmental impacts. Increasing comfort is another huge reason to pay close attention to this important issue. Vapor diffusion is a confusing subject. There are two main ways it does damage in our climate.

When moisture reservoir cladding (masonry, fiber cement siding, stucco) gets saturated with rain and the sun or warm outdoor temperatures drive the stored moisture towards the inside. Interior vapor barriers like vinyl wallpaper increases interior vapor drive problems. Expect more damage in our region with masonry against wood common practices.

In the wintertime, when exterior sheathing or framing is cold and interior humidity is too high.Amy has blogs on the subject of wintertime humidity in homes. Keep interior humidity below 40% during cold weather. Exterior sheathing helps keep vulnerable structural members warmer, thus safer from risky dew points.Its common for people to misdiagnose a vapor diffusion problem for one of the first two. When evaluating water damage, suspect number one is bulk water. Most mold inside hidden building cavities, not exposed to bulk water is caused by air leakage.If still unsure about the differences of uncontrolled air movement and vapor diffusion, this blog may help:Breathing Walls?Siding or exterior finish materials that store water can become a problem if not detailed correctly. Selecting the right Weather Resistive Barriers are important along with the right installation details. Rain screens –technically required by code for brick– are an easy way to add durability and reduced maintenance to these types of exterior.Water is lazy but also persistent. It will defy gravity given the right substrates and conditions. It starts in design with features that readily shed water and are less prone to problems. Know and account for the main weaknesses during assembly on site. Prove the project is airtight with a blower door test. These are some of the most important ways of increasing the durability of homes and buildings.

Prepare For The Storm

2/19/2018 (Permalink)

Hurricane Preparedness for Drinking Water Utilities from SERVPRO of Burlington Township / Mount Holly 

Drinking water utilities need to take precautions in advance of the arrival of a hurricane. Public water suppliers in the possible path of the storm should prepare for high winds, storm surge, torrential rain, flooding and extended power outages. To help utilities provide continuity of service to its customers before, during and after the storm, the following actions are recommended:

• Water Storage - Fill your storage tanks to help you meet demand during a power outage and to help anchor your tanks during high winds and inundation.
• Back Up Power - Fill fuel tanks for your generators. Exercise each generator under load to be sure it is running properly and power transfer is reliable. Assume a lengthy power outage. Estimate the time that you will be able to meet demand with the back-up power, fuel and water storage you have on hand. Identify several possible locations where fuel can be procured in case your primary supplier becomes unable to deliver.
• Continuity of Operation - Contact all essential employees to place them on alert. Make sure that sufficient staff will be on duty throughout the expected storm duration. Provide enough food and clean water for staff working extended shifts. Have them bring extra dry clothes, and consider providing sleeping arrangements so that extended duty staff do not become overly tired.
• Chemical and Fuel Storage - Check tanks to be sure you have enough essential chemicals (e.g. disinfectant) to get you through the storm. Check tank anchoring to be sure they are protected from wind damage and buoyancy forces (floating or overturning) should they become inundated.
• Water Sources - Identify sources that may become inundated. Prepare to remove sources from service, prior to inundation, that may be susceptible to damage from inundation or intrusion by flood born pathogens or salt water.
• Emergency Communications - Check your emergency communications equipment to be sure it is in good working order. Charge all batteries, or replace with fresh ones. Distribute communication equipment to appropriate staff.
• Public Communications - Be prepared to provide public information as needed. Check contact information with local radio and television stations. If you do not have storage and/or dedicated backup power sufficient for 3 days, consider pre-preparing water conservation advisory notices that can be issued if needed.
• Vehicles - Fill vehicle fuel tanks to be sure they are ready for use in response to the storm. Provide essential equipment (radios, instruments, tools, safety equipment, lights, ropes, etc.).

Water Categories

2/19/2018 (Permalink)

Here at SERVPRO of Burlington Township / Mount Holly we are an IICRC Certified Firm.

There are 3 Basic Categories of Water

Category 1 originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it comes into contact with other surfaces or materials.

Category 2 contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological).

Category 3 is grossly contaminated and may contain pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

We want you to be aware of the types of water damages that are out there and have comfort knowing we can take care of you.

Water Leaks

1/2/2018 (Permalink)

Water leaks within a business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure.  SERVPRO of Burlington Township / Mount Holly  understands how disruptive water damages can be for a business. Water leaks can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. 

Timely mitigation is key to the restoration process.  Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss.  Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill!  SERVPRO of Burlington Township / Mount Holly will be able to identify water regardless of where it hides. We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Classes of Water Losses

1/2/2018 (Permalink)

4 Classes of Water Damage

Classes of water losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step, and will determine the amount and type of equipment utilized to restore your business. There are four IICRC water damage classifications, they are as follows:

Class 1 - Slow Evaporation Rate 
Water losses that affect only part of a room or area, or losses with lower permeance/porosity materials (e.g., plywood, particle board, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate 
Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3 - Fastest Evaporation Rate
Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations
These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

Call SERVPRO of Burlington Township / Mount Holly today if you experience any of these at (609) 326 3663

For Immediate Services, Call SERVPRO of Burlington/Mount Holly

6/2/2014 (Permalink)

SERVPRO Franchise Professionals provide fire and water damage restoration services. SERVPRO of Burlington Township/Mount Holly proudly serves Burlington, Willingboro, Mt. Holly, Hainesport, Westampton, and surrounding areas. We are available 24 hours/7 days a week and are ready to restore damage to your home or commercial structure caused by:

• Water Damage
• Fire Damage
• Disaster,storm and flood damage
• Mold Damage

Water Damage

3/18/2014 (Permalink)

Water Damage

When you have a water damage, dont leave your property to chance. Call SERVPRO professionals to help make it, Llke it never even happened®.

Frozen/Broken Pipes Cleanup in New Jersey

1/9/2014 (Permalink)

As the temperatures drop this winter, we've already seen many pipes start to break. If this happens to you or your business, keep SERVPRO in mind. Our professionals are standing by ready to help!